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Privacy Policy
Privacy Policy
Introduction
At Sindhura's Crafts Studio Pty Ltd, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, share, and protect your personal information when you use our website and services. By using our site, you agree to the collection and use of information in accordance with this policy.
Collecting Personal Information
We collect personal information that you provide to us voluntarily when you:
- **Create an account**: Name, email address, password, and other registration information.
- **Make a purchase**: Billing and shipping addresses, phone number, payment information.
- **Subscribe to our newsletter**: Email address.
- **Contact us**: Name, email address, and any other information you provide in your message.
We may also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and other technical information.
Using Personal Information
We use the personal information we collect for the following purposes:
- **Processing transactions**: To process your orders, payments, and shipping.
- **Customer service**: To respond to your inquiries, requests, and complaints.
- **Personalization**: To tailor your experience on our site and recommend products.
- **Marketing**: To send you promotional materials and newsletters (you can opt-out at any time).
- **Improvement**: To analyze and improve our website, products, and services.
- **Legal compliance**: To comply with legal obligations and protect our rights.
Sharing Personal Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- **Service providers**: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies), so long as those parties agree to keep this information confidential.
- **Legal requirements**: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- **Business transfers**: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Customers’ Rights with Regards to Their Personal Information
You have the following rights regarding your personal information:
- **Access**: You can request access to the personal information we hold about you.
- **Correction**: You can request that we correct or update your personal information if it is inaccurate or incomplete.
- **Deletion**: You can request that we delete your personal information, subject to certain exceptions.
- **Objection**: You can object to the processing of your personal information for certain purposes.
- **Restriction**: You can request that we restrict the processing of your personal information.
- **Portability**: You can request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the information provided in the "Contact Information" section.
Use of Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information.
We use cookies to:
- **Remember your preferences**: To save your preferences and settings.
- **Enhance security**: To protect against fraudulent activity.
- **Analyze usage**: To understand how users interact with our site and improve our services.
- **Marketing**: To deliver relevant advertisements.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you disable cookies, some features of our site may not function properly.
Contact Information
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: contact@sindhuras.com
Address: 35 WE Street, Balranald, NSW 2715
We reserve the right to update this privacy policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Thank you for trusting Sindhura's Crafts Studio with your personal information. We are committed to ensuring your privacy and security.
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